Is car parking available at Crowne Plaza London – Kingston?
Yes, parking is available at the hotel. Parking is subject to availability on a first-come-first basis and cannot be reserved.
Does the hotel have gym facilities?
Yes. The hotel features a modern fitness centre. All guests have complimentary access during their stay.
Is breakfast available at the hotel?
Yes. Breakfast is served daily in our on-site restaurant, offering a variety of hot and cold options.
Do you offer Wi-Fi at the hotel?
Yes, complimentary Wi-Fi is available throughout the hotel including guest rooms, public areas, and meeting rooms.
How far is the hotel from Central London?
Crowne Plaza London – Kingston is approximately 35 minutes from Central London by train. The nearest station is Surbiton, located just a short drive or bus ride away.
How far is the nearest airport?
The nearest airport is London Heathrow, approximately 12 miles away and easily accessible by car or public transport.
When do you charge my credit or debit card?
When booking a stay, you can select between two rates:
Advance Purchase Rate: Your card will be charged in full within 48 hours of booking. The same card must be presented at check-in.
Best Flexible Rate: Your card will be charged upon arrival. (This rate may not always be available.)
Do you accept group bookings?
Yes, we welcome group bookings of 9 rooms or more. Please contact our team at events@cplondonkingston.co.uk or call +44 020 8786 6565.
Does your hotel have conference facilities?
Yes, we offer flexible and fully equipped conference facilities suitable for a range of meetings and events. For enquiries, contact events@cplondonkingston.co.uk or call +44 020 8786 6565.
Only guide dogs are allowed. Please inform us in advance so we can make the necessary arrangements.
Is the hotel wheelchair accessible?
Yes, the hotel is fully accessible for wheelchair users. If you have specific needs, please inform us ahead of your arrival.
Do you have sofa beds in rooms?
We offer rooms with a queen-size bed and a sofa bed. Please check room types when booking or contact us for details.
Do you have cots available?
Yes, travel cots are available on request. Please inform our team in advance to ensure one is arranged.
What are your restaurant and bar opening times?
Breakfast:
Monday to Friday: 6:30 am – 10:00 am
Saturday, Sunday & Bank Holidays: 7:00 am – 10:30 am
Lunch:
12:00 pm – 4:00 pm (daily)
All-Day Menu:
11:00 am – 9:00 pm (daily)
Last food order: 9:00 pm
Bar:
12:00 pm – 11:30 pm (daily)
Last drinks order: 11:15 pm
Note: Reception team, please inform all guests that the bar remains open until 11:30 pm, with last drinks orders taken at 11:15 pm. The last food order from the restaurant is at 9:00 pm.
Do you offer group dining?
Yes, group dining is available in our restaurant or private dining area (up to 12 guests). For larger groups, please contact events@cplondonkingston.co.uk or call +44 020 8786 6565.
What are your check-in and check-out times?
Check-in: 3:00 pm
Check-out: 11:00 am
Early check-in and late check-out are available upon request and subject to availability (additional charges may apply).
