At Crowne Plaza London Kingston, we are proud to champion a culture of environmental and social responsibility. Our sustainability mission is rooted in minimising our ecological impact while enhancing the well-being of our guests, staff, and local community. We’re committed to transparent and accountable practices that create a lasting positive influence—today and for future generations.

Take a glance at our sustainability efforts, where every step we take is focused on creating a greener, more responsible future

Energy Conservation

• We use LED lighting throughout our hotel and are installing motion sensors in areas where feasible to reduce unnecessary usage.
• Our HVAC systems are optimized for efficiency, with zonal energy planning to reduce load where occupancy is low.
• We promote a “Switch it Off” culture amongst our staff to ensure unused devices and lights are turned off responsibly.
• Smart submeters allow us to monitor high-consumption zones, helping us target energy-intensive equipment and usage patterns.

Water Conservation

• We provide refill stations for guests and staff to reduce single-use plastic bottle consumption.
• All cleaning is done with diluted, concentrated chemicals, reducing the transport of unnecessary water weight and lowering emissions.
• Microfibre cloths are used in housekeeping to minimise the need for harsh cleaning agents.
• Our partner laundry service adheres to eco-certified practices.

Waste Management

• We follow a Reduce, Reuse, Recycle approach across the hotel, with designated bins for plastics, glass, and cardboard in both guest and staff areas.
• All single-use plastics have been phased out in favour of biodegradable or reusable alternatives.
• Room amenities are refillable, cutting down plastic waste and supporting British-made suppliers to lower carbon emissions from transport.

Eco-Friendly Features

• Paperless check-in options via mobile and tablets enhance convenience and reduce paper usage.
• Electric vehicle charging points are available for guests.
• Toiletries are sourced from eco-conscious brands with over 95% natural ingredients.
• Future enhancements include e-bike rentals and native landscaping improvements such as wildflower meadows and composting of leaf waste.

Sustainable Food & Beverage

• We source up to 20% of our food from within a 5-mile radius where possible, reducing food miles and supporting local producers.
• Surplus food is donated to community partners or composted responsibly.
• Our cooking oil is recycled through certified partners and turned into biofuel.
• Delivery days are minimized to reduce traffic and emissions.

Community Engagement

• We actively hire from the local area, providing career opportunities and reducing commuting emissions.
• Our team participates in volunteer hours for local causes, and we regularly support community events and charities.
• As part of our commitment to local heritage, we collaborate with cultural groups and local artisans to enrich the guest experience.

Staff Welfare & Training

• We offer fair wages, wellness support, and professional development programs to our team.
• Our workplace encourages diversity, inclusion, and equal opportunity.
• A Green Team composed of employees from every department ensures continuous innovation and feedback on our sustainability goals.

Monitoring & Reporting

• We conduct regular energy and waste audits.
• Our sustainability goals are reviewed quarterly and are integrated into our broader ESG strategy.
• Our team is empowered to track and monitor performance in real time using submeters and analytics tools.

The Future at Crowne Plaza London Kingston

Looking ahead, we aim to:

• Achieve Net-Zero Carbon Emissions by 2040 through a combination of energy reduction, green energy procurement, and
  carbon offsetting.
• Further engage guests and staff with sustainability campaigns and idea sharing.
• Continue investing in green innovation and sustainable partnerships to improve every aspect of our hotel operations.

Together, we are building a better, greener hospitality experience—one stay at a time.